How That Happened
A Business and Innovation Success Podcast Hosted by HoganTaylor Business Advisors Robert Wagner and Aaron Ackerman
35. Lee Cockerell - Creating Disney Magic in Your Organization
Lee Cockerell is the former Executive Vice President of Operations for the Walt Disney World® Resort. Over the span of ten years, Lee and a team of over 40,000 cast members were responsible for the operations of 20 resort hotels, 4 theme parks, 2 water parks, a shopping & entertainment village and the ESPN sports and recreation complex in addition to the ancillary operations tied to Walt Disney World® Resort. Lee also opened Disneyland Paris. Prior to Disney, Lee held leadership positions at Hilton and Marriott, as well as served in the U.S. Army.
Since retiring, Lee has been busy helping organizations and individuals all over the world become better leaders. In addition to his full schedule of speaking and consulting, Lee has also authored three bestselling books and hosts a highly-rated leadership podcast and blog. Recently, Lee launched Cockrell Academy, an online platform that provides training on leadership, customer service, and time management.
In this episode, Lee shares best practices in using customer feedback to improve your business, how to always be steps ahead of your competition, and keys to leading amid crises.
Be sure to subscribe to "How That Happened" to receive our latest episodes, learn more about our guests, and collect resources on how to better manage your business.
For bonus content and additional show notes, visit http://www.hogantaylor.com/how-that-happened-episode-35.
Copyright 2020 HoganTaylor LLP. All Rights Reserved. To view the HoganTaylor general terms & conditions, visit www.hogantaylor.com
More episodes from How That Happened
Cindy Moehring - Business Integrity Leadership Initiative
Cindy Moehring is the Founder and Executive Chair of the Business Integrity Leadership Initiative at Walton College. Before joining Walton College, …
Schell Gower - ClearMark Marketing Agency
Schell is a marketing consultant for personal brands and businesses and a certified brand guide. Her goal is to help you turn that passion into …
David Stanley - Full Sail Capital
Rising from ashes to wealth is not just a narrative. David Stanley and his partners moved from zero to currently $1.6 billion. That sounds like a fairy tale, right? Today we hear it from …
Brandon Sebald - 7 Brew Coffee
Brandon Sebald is the CEO of Brew Crew LLC, the first franchisee for 7 Brew Coffee, which is an exciting and relatively new coffee brand and experience.
7 Brew has a license to open nearly …
Trent Shores - GableGotwals
Trent Shores is a former United States Attorney and a shareholder at Gable Gotwals. He advises clients on complex litigation, Native American law …
Ashleigh Sutter – Intuit - Leading Transformational Change
Ashleigh Sutter CPA, the Director of US Accountant Sales at Intuit. With nearly 15 years of experience in the accounting industry, Sutter creates strong relationships with large accounting …
How you can listen to this podcast
You can listen to episodes right here on the website, or if you prefer, in a podcast app. Listening in an app makes it easier to keep track of what you’ve already heard, listen without using your data plan and many other conveniences.