How That Happened
A Business and Innovation Success Podcast Hosted by HoganTaylor Business Advisors Robert Wagner and Aaron Ackerman
36. Tom Gordon - Slim Chickens - Creating a Successful and Scalable Business
Tom Gordon is the founder and CEO of Slim Chickens, a fast-casual chicken restaurant chain based in Fayetteville, Arkansas. The chain has over 100 locations in 19 states, plus restaurants in Kuwait and the U.K. Slim Chickens was founded in 2003 and began franchising 10 years later in 2013.
Tom and his co-founder Greg Smart have the ambitious goal of having 600 locations and annual revenues of over $1 billion in the next ten years.
In this episode, Tom reflects on the decisions he made alongside co-founder Greg that led to the success of Slim Chicken. He shares the process of bootstrapping a restaurant business and eventually franchising it, and discusses important components of the business from supply chain to real estate to technology.
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