38. Jeff Williams - America's Car-Mart - Catering to Your Customer

42 minutes

Jeff Williams is the CEO of America’s Car-Mart, a publicly-held company based in Bentonville, Arkansas. Car-Mart is focused exclusively on the integrated auto-sales and finance segment of the used car market. He started his career in the accounting field with initial stints at Arthur Andersen in Tulsa and Coopers & Lybrand in Dallas.

Previous to joining America’s Car-Mart, Jeff was the CFO at WinCo, LLC, a distributor of animal health products. Jeff joined Car-Mart in 2005 as their CFO. He became President in 2016 and has been CEO since January of 2018.

In this episode, Jeff shares how America’s Car-Mart caters to the credit-challenged customer, why employees with working experience in a traditional dealership tend to struggle when working at Car-Mart, how certain trends and disruptions over the years have affected Car-Mart’s “small-town” approach to business, and his experience as CEO thus far.

Be sure to subscribe to "How That Happened" to receive our latest episodes, learn more about our guests, and collect resources on how to better manage your business.

For bonus content and additional show notes, visit http://www.hogantaylor.com/how-that-happened-episode-38.

Copyright 2020 HoganTaylor LLP. All Rights Reserved. To view the HoganTaylor general terms & conditions, visit www.hogantaylor.com

More episodes from How That Happened

Encore Episode - 11. Ron Siegenthaler - Xeta Communications

As 2022 comes to a close, the How That Happened podcast team is on a short hiatus as we prepare for new content in 2023.  We thought it would be a …

84. Dick Greenly – Water4 - Solving the Global Water Crisis

Dick Greenly is the Co-Founder of Water4, an organization on a mission to eradicate the world’s water crisis by bringing clean water access to every …

83. Sharina Perry – Utopia Plastix – Plastic Reimagined

Sharina Perry is the Founder of Utopia Plastix, a company that has created the plant-based alternative to plastic. Utopia Plastix is on a mission is to provide the best plant-based products …

82. Jim Sliker – Central States Manufacturing - Strategies for Scaling an ESOP

Jim Sliker is the CEO of Central States Manufacturing, a 100% employee-owned (ESOP) company that produces metal building components for a variety of structures and applications. Jim earned …

81. John Houston – JH Family of Companies - Building a Business on the Foundation of Faith

John Houston is an entrepreneur and Founder of JH Family of Companies. From building 6 homes in their first year of business, to building 650 homes last year (that’s growth by 10,700%), …

80. David McLaughlin – Pendulum Coaching – Creating a Mindful Leader

David McLaughlin is the Founder of Pendulum Coaching based in Oklahoma City, Oklahoma.   He is using his insight to help employers and employees work …

How you can listen to this podcast

You can listen to episodes right here on the website, or if you prefer, in a podcast app. Listening in an app makes it easier to keep track of what you’ve already heard, listen without using your data plan and many other conveniences.

Recommended apps
Start listening to Introducing "How That Happened" with Robert Wagner and Aaron Ackerman
24:49
Start listening to Introducing "How That Happened" with Robert Wagner and Aaron Ackerman
24:49