How That Happened
A Business and Innovation Success Podcast Hosted by HoganTaylor Business Advisors Robert Wagner and Aaron Ackerman
70. Bart Milligan – Chick-fil-A – The Power of Branding
Bart Milligan is the operator of two Chick-fil-A restaurants in the Tulsa, Oklahoma area. He holds a degree in accounting from Georgia State University and spent the early part of his career at Chick-fil-A’s corporate office located in Atlanta, Ga.
In this episode, Bart speaks about the growth of the Chick-fil-A brand spanning his 20-year career with the restaurant chain as well as the motivation behind becoming a restaurant operator. Milligan shares the biggest lesson he took away was becoming a faithful steward of the business.
Additionally, he discusses the decisions made by the Cathy family to turn Chick-fil-A into a powerhouse brand, one of the most powerful being their non-negotiable choice to stay closed on Sundays with no exceptions.
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