A Business and Innovation Success Podcast Hosted by HoganTaylor Business Advisors Robert Wagner and Aaron Ackerman
Jody Maberry has many roles including marketing consultant, copywriter, customer experience strategist, and podcast host and producer. He is the owner of Maberica, Inc. Jody found another passion, helping businesses deliver their message to their customers, after pivoting from former roles such as being a financial analyst and a park ranger.
Jody works with a variety of corporations, including Disney, and hosts “Creating Disney Magic” with Lee Cockerell, former VP of Walt Disney World.
In this episode, Jody discusses how vital customer experience is in business, how to be extremely thorough in creating a consistent, clear message for your customers, and the importance of creating a healthy environment for both internal and external feedback.
Be sure to subscribe to "How That Happened" to receive our latest episodes, learn more about our guests, and collect resources on how to better manage your business.
For bonus content and additional show notes, visit http://www.hogantaylor.com/how-that-happened-episode-26.
Copyright 2020 HoganTaylor LLP. All Rights Reserved. To view the HoganTaylor general terms & conditions, visit www.hogantaylor.com
David Griffin is the President of Griffin Communications, a broad media company with assets in TV, radio, internet, and outdoor advertising. Griffin Communications is a family business that …
Jeff Williams is the CEO of America’s Car-Mart, a publicly-held company based in Bentonville, Arkansas. Car-Mart is focused exclusively on the integrated auto-sales and finance segment of …
David Woods is the CEO of Magellan Executive Partners, a management consulting firm based in Edmond, Oklahoma. Previously, David served as CEO of …
Tom Gordon is the founder and CEO of Slim Chickens, a fast-casual chicken restaurant chain based in Fayetteville, Arkansas. The chain has over 100 locations in 19 states, plus restaurants …
Lee Cockerell is the former Executive Vice President of Operations for the Walt Disney World® Resort. Over the span of ten years, Lee and a team of over 40,000 cast members were responsible …
Philip Huff is a Certified Information Systems Security Professional (CISSP) and an Assistant Professor of Computer Science at the University of Arkansas at Little Rock. He has spent nearly …
You can listen to episodes right here on the website, or if you prefer, in a podcast app. Listening in an app makes it easier to keep track of what you’ve already heard, listen without using your data plan and many other conveniences.